Term & Conditions
Last Updated: 31/03/2026
Welcome to Zaineer. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
By using this website, you confirm that:
- You are at least 18 years old or accessing the site under parental supervision
- All information provided by you is accurate and complete
- You agree to comply with all applicable laws and regulations
We reserve the right to update or modify these Terms at any time without prior notice.
2. Products & Made-to-Order Policy
- All Zaineer products are made to order
- Production typically takes 7–10 business days
- Slight variations in color, texture, or design may occur due to handcrafted processes
- We reserve the right to discontinue or modify products without notice
3. Pricing & Payments
- All prices are listed in [Insert Currency]
- Prices may change without prior notice
- We accept secure online payments via approved payment gateways
- Orders are confirmed only after successful payment
4. Shipping & Delivery
- We offer worldwide shipping
- Estimated delivery time: 10–15 business days (including production)
- Delivery timelines are estimates and may vary due to unforeseen circumstances
Important:
- Customers must provide accurate shipping details
- Zaineer is not responsible for delays or losses due to incorrect information
5. Duties & Taxes
- International orders may be subject to custom duties, VAT, or import taxes
- These charges are determined by your local authorities
- Customers are responsible for paying any additional fees
6. Order Changes & Cancellations
- Orders can only be modified or canceled within 24 hours of placement
- After production begins, cancellations are not permitted
7. Returns & Exchanges
Due to the made-to-order nature of our products:
- We do not accept returns or refunds unless the item is defective or incorrect
- Exchange requests must be made within 48 hours of delivery
- Items must be unused and in original condition
To request an exchange, contact: support@zaineer.com
8. Intellectual Property
All content on this website, including:
- Designs
- Images
- Logos
- Text
…is the property of Zaineer and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
Zaineer shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays caused by shipping carriers or customs
- Losses due to incorrect shipping details provided by the customer
10. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your data.
11. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including:
- Natural disasters
- Pandemics
- Strikes
- Government restrictions
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Insert Country/State].
13. Contact Us
For any questions or concerns, please contact us:
🤝 Our Commitment
At Zaineer, we are dedicated to delivering quality craftsmanship and a premium experience. By placing an order, you acknowledge and agree to these Terms.